Kahuna Software, Inc. can fulfill all of your short-term or long-term support staffing requirements. Whether you need additional staff to meet peak needs for rollouts or special projects, want to fill specialized expertise gaps, or outsource your entire help desk, we can provide the solution.
The Kahuna team is made up of experienced Microsoft Office User Specialists, Microsoft Solution Providers and Master Instructors who understand the importance of solving problems quickly so your staff can focus on getting the job done. In a typical support call, our specialist will identify the problem, clearly explain the solution to the customer and provide documentation or training as appropriate. Our specialists are experienced in providing support over the phone, on line, or in person.
By regularly reviewing support calls, we're able to identify any potential automation solutions or training programs that can help reduce future calls.
Kahuna is not just a resource for your internal (or employee) support needs, we're also happy to supply external support for your clients.